Frequently Asked Questions

Help With Selling

At auction, many buyers will compete for your goods, so we can achieve the maximum possible price on your behalf. The location is safe - no need to invite purchasers to your own home. The sale of your goods will be handled by RICS qualified valuers and auctioneers, experienced in selling to the widest possible audience. As the Cotswolds leading specialist auctioneers we reach a worlwide audience with live online bidding and an extensive database of  buyers - whether you are selling a Georgian dining table, a studio pottery vase or a Steiff teddy bear.

We can advise you - home visits can be arranged and the valuer will give you advice on the likely auction value of your treasures! If the items are portable you are welcome to bring them into our offices for inspection.  The best time to do this is during one of our Free Valuation Mornings. 

Yes, we can arrange this and leave the property empty and ready for sale.

Yes, we use local experienced removers who are used to handling antiques and fine art. This may not be cost-effective for all items, so please contact us first to discuss details.

If it's the first time you've sold with us, we'll need to see some form of photographic ID, such as a passport or photo driving licence. You will need to fill in an entry form when you arrive, including contact information, item details, etc. If you are sending in items by courier, please include a copy of contact details in with the item, and fax or e-mail us a photograph/scan of your ID.

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Help With Bidding

During a sale, we sell approximately 100 lots per hour.

For more details, condition reports and additional photographs of a specific lot, please contact us at Whilst we try to answer all questions and queries, we may not be able to respond to all requests if it is too close to the sale.

Standard buyer's commission is 22% plus VAT (26.4% in total).

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Help With Valuations

We offer many different types of valuation, including valuations for sales at auction, probate, insurance, tax, and sale by private treaty.

This depends on the type of valuation required. There is no charge for attending a Valuation Morning, or for valuing items to be sold in our auctions. There is a charge for professional valuations prepared for the purposes of Insurance, Probate, Tax or Sale by Private Treaty.  Please contact us for details.

Please see our guide to probate valuations.

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Help With The Website

At the top of the page is a link marked 'Catalogues' . Click on that, select the auction date from the drop down menu, choose the number of lots you wish displayed per page, and click the 'Search' button. Upcoming sales are also listed on the right hand side of the 'Home' page under 'Catalogues Online'. Click the appropriate sale to be redirected to the catalogue.

It could be that the catalogue for the next sale is not available yet. Please contact us on 01242 256363 (for Cheltenham and Gloucester sales, or for Cirencester sales before sales week) or on 01285 642420 (during sale week at Cirencester) for more information.

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General Information

RICS stands for the Royal Institution of Chartered Surveyors. Because we are RICS members our valuers and auctioneers are:-

  1. Professionally qualified and required to maintain and improve upon their specialist skills throughout their careers.
  2. Required to maintain a designated client account for clients money which is subject to annual audit.
  3. Required to hold professional indemnity insurance.
  4. Committed under Royal Charter to provide the highest standards of professionalism skills and integrity

Our Information security policy is available here.

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To contact us, please email